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Methods of payment

Payment for products on our online store can be made in one of the following ways: payment cards – VISA, Maestro or MasterCard that support payment over the Internet. Card payments are made in cooperation with AllSecure doo and [BANKA] and are done in a secure and certified manner through the AllSecure Paymet Gateway, by simply entering the data from the payment card.

After entering the card data and confirming the payment, the bank authorizes the transaction and thus the order is approved and enters the further process of preparation for delivery. The amount will be reserved on your card (account) and will not be available for another purpose.

The transaction will be completed and the amount deducted from your account only when the products are prepared for transport and handed over to the courier service. In the event that payment is not completed, or the amount is not deducted from the account by the expiration of 14 days from the acceptance of your order, that order will be canceled and deleted. After the expiration of the 14-day period, the money reserved in your account will be released and will be available to you again. You can then repeat the same or a new order, and make a payment related to them.

Check with the card issuing bank to see if your card supports online payments.

Data protection when paying by cards

When entering payment card data, confidential information is transmitted via the public network in a protected (encrypted) form using the SSL protocol, using the most modern methods of tokenization of sensitive data, and in accordance with PCI-DSS standards. Data security at the time of purchase is guaranteed by the payment card processor. At no time is the payment card information available to the merchant.

3D Secure protection for all merchants and customers – AllSecure Payment Gateway uses the highest global standards of data protection and privacy. All merchants using the AllSecure Payment Gateway are automatically included in 3D-Secure protection, guaranteeing customers the security of their purchases. Customer payment card numbers are not stored on the merchant’s system and the registration itself is protected by SSL data encryption.

PCI DSS Standards – AllSecure Payment Gateway is constantly complying with all the requirements of card organizations in order to increase the level of security of merchants and customers. From 2005 until today, without interruption, the system has been certified as PCI-DSS Level 1, which is the highest standard in the industry. The PCI Data Security Standard (PCI-DSS) is a standard that defines the necessary security measures when processing, storing and transmitting sensitive card data. PCI Standards protect sensitive cardholder data during the entire payment process: from the moment of entering data at the merchant’s point of sale, during communications between the merchant and relevant banks and card organizations, as well as the subsequent storage of this data.

Registration of payment methods

When customer card data, at his request or by decision of the merchant, is TOKENIZED, (stored in a certified manner for later use), this data is stored on AllSecure PCI-DSS level 1 certified servers. Thus tokenized card data is transmitted in a completely secure and certified manner. At no time does the merchant have access to card number data and other sensitive data, but he receives a reference number (token) which only he can use in accordance with the conditions agreed with the customer. The customer has the option of deregistering a previously registered card, as well as changing the details of a previously tokenized card.

Refund

In the case of a refund to a customer who has previously paid for one of the payment cards, in part or in full, and regardless of the reason for the refund, the refund is made exclusively through the same VISA, Maestro or MasterCard card used for payment. This means that our bank will, at our request, refund the funds to the cardholder’s account.